1. Acceptance of Terms
By accessing or using the TradeRise Systems website at traderisetn.com, engaging our website development services, AI voice or chat reception tools, local SEO services, CRM systems, automated workflows, or other digital services, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use our website or services.
2. Scope of Services
TradeRise Systems provides custom digital systems and technology solutions for contractors, service businesses, and other small businesses.
Services may include, but are not limited to:
- Website design and development
- Website hosting and maintenance
- Local SEO and online visibility services
- CRM setup and management
- Lead capture and follow-up systems
- AI voice reception
- AI chat reception
- Telephone and SMS communication systems
- Appointment scheduling systems
- Reputation management
- Marketing automation
- Email and SMS workflows
- Social media and digital marketing support
The specific scope, timeline, deliverables, responsibilities, and financial terms for any client engagement are established through individual written proposals, service agreements, invoices, or statements of work provided prior to or during the engagement.
If a separate written agreement conflicts with these general Terms, the terms of that specific written agreement will control with respect to the services covered by that agreement.
3. User Responsibilities and Client Conduct
When using our website or engaging our services, you agree to:
- Provide accurate, current, and complete information during inquiries, onboarding, and service delivery.
- Maintain the security of credentials, passwords, account access keys, CRM logins, call-routing systems, and other accounts associated with your services.
- Use TradeRise Systems services only for lawful business purposes.
- Ensure that your business complies with all applicable federal, state, and local laws, licensing requirements, trade regulations, advertising requirements, privacy requirements, and communication laws.
- Obtain any customer or prospect permissions and consents required for communications conducted through systems used by your business.
- Promptly notify TradeRise Systems if information provided to us becomes inaccurate or outdated.
4. Intellectual Property Rights
All website design code, proprietary graphics, branding materials, custom workflow templates, system configurations, written content, processes, and other materials created by TradeRise Systems remain our intellectual property until all agreed-upon project fees are paid in full, unless otherwise stated in a written service agreement.
Upon full payment, ownership or usage rights for custom design assets, client-specific website content, and other agreed deliverables will transfer to the client as outlined in the applicable proposal or service agreement.
TradeRise Systems retains ownership of its pre-existing intellectual property, reusable systems, templates, methods, workflows, processes, software configurations, know-how, and proprietary materials.
5. Communication Consent
TradeRise Systems may communicate with you by telephone, email, or SMS in connection with inquiries, appointments, requested services, account or service updates, and customer support.
Providing a telephone number or submitting a form does not, by itself, constitute consent to receive marketing text messages.
When you provide your mobile number and affirmatively opt in to receive SMS communications from TradeRise Systems, you consent to receive text messages at the number provided.
Depending on the consent you provide, messages may include:
- Responses to inquiries
- Appointment confirmations
- Appointment reminders
- Consultation follow-up
- Customer support messages
- Service or account updates
- Requested information
- Transactional or informational communications
- Marketing or promotional messages if you separately consent to receive them
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing goods or services from TradeRise Systems.
You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP, call (931) 271-1680, or email shawn@traderisetn.com.
Mobile information and SMS consent are handled in accordance with our Privacy Policy.
6. Third-Party Services
TradeRise Systems may use or integrate third-party platforms, software providers, telecommunications providers, website hosts, CRM platforms, email providers, SMS providers, payment processors, analytics services, advertising platforms, artificial intelligence services, and other technology providers in delivering our services.
Third-party services may be subject to their own terms, policies, pricing, limitations, outages, account restrictions, or changes.
TradeRise Systems is not responsible for outages, policy changes, service interruptions, account suspensions, platform restrictions, algorithm changes, or other actions taken by third-party providers that are outside our reasonable control.
7. No Guarantee of Results
TradeRise Systems provides systems, services, and marketing support intended to improve business operations, customer communication, visibility, and lead management.
However, business results depend on many factors outside our control. Unless expressly stated in a written agreement, TradeRise Systems does not guarantee:
- Specific search engine rankings
- A particular number of leads
- A particular number of calls or appointments
- Increased revenue
- Advertising profitability
- Specific conversion rates
- Social media reach or engagement
- Customer acquisition costs
- Specific results from Google, Meta, or other third-party platforms
8. Limitation of Liability
To the maximum extent permitted by applicable law, TradeRise Systems shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website or services.
This includes, without limitation, loss of business revenue, lost calls, missed leads, lost profits, lost data, service interruptions, or operational downtime resulting from third-party provider outages, telecommunications interruptions, software failures, hosting issues, platform changes, or other circumstances outside our reasonable control.
Nothing in these Terms limits liability that cannot legally be excluded or limited.
9. Client-Provided Content and Information
Clients are responsible for ensuring they have the legal right to provide TradeRise Systems with any text, photographs, logos, trademarks, customer information, contact lists, account credentials, business information, or other materials used in connection with their services.
Clients are responsible for the accuracy and legality of claims, offers, pricing, licensing statements, service descriptions, and other business information they provide.
10. Artificial Intelligence Services
Certain TradeRise Systems services may incorporate artificial intelligence, automated systems, AI-generated content, AI receptionists, chat assistants, or automated workflows.
AI-generated content and responses may occasionally contain errors, omissions, or inaccurate information.
Clients should review important AI-generated content and should not rely on AI tools as a substitute for professional legal, medical, financial, emergency, or other regulated professional advice.
11. Fees and Payment
Fees, recurring charges, setup costs, software fees, usage-based charges, advertising costs, and other financial terms will be identified in the applicable proposal, invoice, service agreement, or order.
Unless otherwise stated in writing, amounts are due according to the payment terms provided in the applicable agreement or invoice.
Third-party usage charges, including telephone, SMS, email, AI, software, domain, hosting, or advertising costs, may be billed separately when disclosed as part of the service arrangement.
12. Cancellation and Termination
Cancellation terms, notice requirements, refunds, and termination rights for paid services are governed by the applicable service agreement, proposal, subscription terms, or order.
TradeRise Systems may suspend or terminate services for nonpayment, unlawful activity, abuse of services, violation of these Terms, or conduct that creates a significant legal, security, or platform-compliance risk.
13. Revisions and Modifications
We reserve the right to update or modify these Terms of Service from time to time.
Changes will be posted on this page with an updated revision date.
Continued use of our website following publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by law.
Changes to existing contracted client services remain subject to the terms of any applicable written service agreement.
14. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
Any dispute arising from these Terms or use of our website shall be handled in an appropriate court having jurisdiction in Tennessee, unless otherwise required by law or agreed in writing.
15. Contact Information
If you have questions regarding these Terms of Service, please contact us: