1. Introduction
TradeRise Systems (“TradeRise,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information collected from contractors, service business owners, customers, prospective customers, and general visitors who interact with our website at traderisetn.com, our contact forms, telephone systems, SMS communications, AI tools, and other services.
This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices available to you.
2. Information We Collect
We may collect information you provide directly to us, including:
Contact Information
- Full name
- Business name
- Email address
- Telephone or mobile number
- Business website
- Business location or service area
Business Information
We may collect information relating to your business, including:
- Trade or industry type
- Service area
- Current website or online presence
- Customer communication needs
- Estimated call or lead volume
- CRM requirements
- Marketing needs
- Other information you choose to provide during an inquiry or consultation
Communications Data
We may collect or retain information generated through communications with TradeRise Systems, including:
- SMS messages
- Telephone communications
- Emails
- Website form submissions
- Chat conversations
- Appointment information
- AI receptionist interactions
- Call transcripts or recordings where applicable and legally permitted
Usage and Device Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website or advertising source
- Pages visited
- Website interactions
- Cookies and similar technologies
We may use analytics, advertising pixels, tags, and similar technologies to understand website performance, improve usability, and measure marketing effectiveness.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Schedule and conduct consultations
- Prepare proposals or recommendations
- Design and build websites
- Configure CRM systems and automations
- Provide telephone, call-capture, and AI receptionist systems
- Provide SMS and email communications
- Provide customer support
- Send appointment confirmations and reminders
- Provide account or service updates
- Maintain and optimize websites
- Provide local SEO and online visibility services
- Measure website and advertising performance
- Improve our systems and services
- Process payments and maintain business records
- Prevent fraud or misuse
- Comply with applicable legal requirements
4. Text Messaging and Voice Communications
Providing a telephone number or submitting a website form does not, by itself, constitute consent to receive marketing text messages.
When you provide your mobile number and affirmatively opt in to receive SMS communications from TradeRise Systems, we may send text messages related to the type of communications for which you provided consent.
These communications may include:
- Responses to inquiries
- Appointment confirmations
- Appointment reminders
- Consultation follow-up
- Customer support communications
- Requested information
- Service updates
- Account updates
- Transactional or informational messages
If you separately opt in to receive marketing SMS communications, we may also send messages regarding TradeRise Systems services, promotions, offers, or business updates.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing goods or services from TradeRise Systems.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP, call (931) 271-1680, or email shawn@traderisetn.com.
Mobile Information and SMS Consent
Mobile phone numbers, SMS opt-in data, and messaging consent will not be sold, rented, shared, transferred, or otherwise disclosed to third parties or affiliates for their own marketing or promotional purposes.
We may provide limited information to service providers that assist us in delivering communications, operating our CRM, routing calls, hosting systems, or providing other services on our behalf.
These service providers may use the information only as necessary to perform services for TradeRise Systems and are not permitted to use mobile information or SMS consent for their own marketing or promotional purposes.
5. Information Sharing and Disclosure
We do not sell personal or business information in the ordinary course of our business.
We may disclose information to trusted service providers that assist us with:
- Website hosting
- CRM services
- Telephone services
- SMS delivery
- Email delivery
- Appointment scheduling
- Payment processing
- Analytics
- Advertising measurement
- Data storage
- Artificial intelligence tools
- Business automation
These providers receive information only as reasonably necessary to provide services on our behalf.
This sharing does not include mobile phone numbers, SMS opt-in data, or messaging consent for third-party or affiliate marketing or promotional purposes.
We may also disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to a subpoena, court order, or governmental request
- Protect the rights, safety, or property of TradeRise Systems or others
- Prevent fraud, abuse, or security threats
- Facilitate a business sale, merger, restructuring, or transfer of assets, subject to applicable law
6. Cookies, Analytics, and Advertising Technologies
TradeRise Systems may use cookies, pixels, tags, and similar technologies to operate and improve our website and marketing.
These technologies may be used to:
- Measure website traffic
- Understand how visitors use our site
- Track conversions
- Identify referring websites or advertising campaigns
- Improve site performance
- Measure advertising effectiveness
- Deliver or evaluate marketing campaigns
Information collected through these technologies may include IP address, device information, browser data, website activity, and referring source.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No internet transmission, telecommunications network, or electronic storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to:
- Provide requested services
- Maintain customer accounts
- Maintain financial and business records
- Resolve disputes
- Enforce agreements
- Meet legal or regulatory requirements
- Fulfill the purposes described in this Privacy Policy
8. Your Rights and Choices
You may contact TradeRise Systems to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal and record-retention requirements.
You may also:
- Reply STOP to opt out of SMS communications
- Use the unsubscribe link provided in marketing emails
- Contact us to update or correct your information
- Adjust your browser settings regarding cookies
Opting out of marketing communications does not prevent us from responding to inquiries or sending communications necessary to provide services you have requested, where permitted by law.
9. Third-Party Websites and Services
Our website or services may contain links to third-party websites, applications, platforms, or services.
TradeRise Systems is not responsible for the privacy practices, security, content, or policies of third parties.
We encourage you to review the privacy policies of any third-party services you use.
10. Children’s Privacy
TradeRise Systems provides business-related services and does not knowingly collect personal information from children under the age of 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us: